Privacy Policy

Your data isn't just sitting in a vault somewhere. Here's what we actually do with it:

We're not selling your info to random third parties or using it for anything shady. Everything we do with your data is about making your Runeblade Chronos experience better.

We're pretty protective of your data, but there are a few situations where we might need to share it:

• Service Providers: Payment processors, booking platforms, housekeeping software - basically the tools we need to run the hotel. They're all vetted and bound by confidentiality agreements.
• Business Partners: If you book a heritage tour or spa treatment, we'll share relevant details with those providers so they can serve you properly.
• Legal Requirements: If the law requires it (court orders, government requests, etc.), we've gotta comply. We're not happy about it, but it's the rules.
• Safety Situations: If there's a legitimate safety concern or emergency, we might need to share info with authorities or medical services.
• Business Transfers: If Runeblade Chronos is ever sold or merged (not planning on it!), your data would transfer to the new owners under the same privacy protections.

Important: We NEVER sell your personal information to marketers or data brokers. That's a hard line for us.

Yeah, we use cookies - not the delicious medieval feast kind, unfortunately. These are small data files that help our website work better:

Most browsers let you control cookies through settings. Just be aware that blocking certain cookies might make parts of our site less functional.

We take security seriously - think of it like the fortified walls of a medieval castle, but digital. Here's what we do to keep your info safe:

That said, no system is 100% hack-proof. We're constantly updating our security measures, but if you ever notice something suspicious with your account, contact us immediately at reservations@runebladechronos.info or call (604) 387-2940.

It's your data, and you've got rights. Here's what you can do:

• Access Your Data: Request a copy of all personal info we have on you. We'll provide it in a readable format.
• Correct Inaccuracies: If something's wrong (misspelled name, outdated phone number), let us know and we'll fix it.
• Delete Your Data: Ask us to remove your information from our systems. There might be some stuff we're legally required to keep, but we'll delete everything else.
• Opt-Out of Marketing: Don't wanna hear about our special medieval banquet promotions? No problem - click unsubscribe in any email or tell us directly.
• Restrict Processing: Limit how we use your data in certain situations (though this might affect our ability to serve you).
• Data Portability: Get your data in a format that you can transfer to another service.
• Object to Processing: Challenge how we're using your information if you think it's not legit.

To exercise any of these rights, shoot us an email at reservations@runebladechronos.info or call (604) 387-2940. We'll respond within 30 days, usually faster.

We don't keep your data forever - that'd be creepy and unnecessary. Here's our general approach:

When we do delete data, we make sure it's properly destroyed - not just thrown in the digital recycling bin where someone could fish it out.

Our hotel welcomes families, but our website isn't designed for kids to use independently. We don't knowingly collect personal information from children under 13 without parental consent.

If you're a parent and think your child has given us their info without your permission, reach out immediately and we'll delete it. When booking for minors, we expect a parent or guardian to handle the reservation.

Runeblade Chronos operates from Canada, and that's where your data is primarily stored and processed. If you're visiting from another country, your information might cross international borders.

For our European guests: While Canada isn't part of the EU, our privacy practices align with many GDPR principles. We respect your rights regarding data access, deletion, and portability.

For our American guests: We're up here in Vancouver, but we understand California's CCPA and similar state laws. If those apply to you, most of the rights outlined in this policy cover you too.

By booking with us, you're acknowledging that your data will be handled according to Canadian privacy laws, which are pretty solid.

Our website might link to other sites - maybe partner tour companies, restaurant reservations, or local attractions. Once you click through to those external sites, you're subject to their privacy policies, not ours.

We try to partner with reputable folks, but we can't control their privacy practices. Always read their policies before sharing personal info on third-party sites.

Privacy laws evolve, technology changes, and we might add new services. When that happens, we'll update this policy. The "Last Updated" date at the top tells you when we last made changes.

For minor tweaks (like fixing typos or clarifying existing practices), we'll just update the page. For major changes that affect how we handle your data, we'll notify you via email or a prominent notice on our website.

Continuing to use our services after an update means you're cool with the new terms. If you're not, you've got the right to close your account and ask us to delete